diff --git a/app/controller/Message.php b/app/controller/Message.php
index 0b473f3..86b3dc0 100644
--- a/app/controller/Message.php
+++ b/app/controller/Message.php
@@ -29,7 +29,7 @@ class Message extends BaseController
                 'cardNo'     => $m['card_no'],
                 'senderType' => $m['sender_type'],
                 'content'    => $m['content'],
-                'time'       => date('m-d H:i', strtotime($m['created_at'])),
+                'time'       => date('Y-m-d H:i:s', strtotime($m['created_at'])),
                 'staffId'    => $m['staff_id'] ?? null,
             ];
         }, $messages);
diff --git a/app/controller/Staff.php b/app/controller/Staff.php
index 7d19f19..df31205 100644
--- a/app/controller/Staff.php
+++ b/app/controller/Staff.php
@@ -47,10 +47,16 @@ class Staff extends BaseController
 
     public function orders()
     {
-        $status = $this->request->get('status', 0);
-        $orders = OrderModel::with('items')
-            ->where('status', intval($status))
-            ->order('remind_count', 'desc')
+        $status        = $this->request->get('status', 0);
+        $includeCancel = $this->request->get('include_cancel', 0);
+
+        $query = OrderModel::with('items');
+        if ($status == 2 && $includeCancel) {
+            $query->whereIn('status', [2, 3]);
+        } else {
+            $query->where('status', intval($status));
+        }
+        $orders = $query->order('remind_count', 'desc')
             ->order('submitted_at', 'asc')
             ->select()
             ->toArray();
@@ -63,7 +69,7 @@ class Staff extends BaseController
                 'status'      => $o['status'],
                 'note'        => $o['note'] ?? '',
                 'remindCount' => $o['remind_count'] ?? 0,
-                'submittedAt' => date('m-d H:i', strtotime($o['submitted_at'])),
+                'submittedAt' => date('Y-m-d H:i:s', strtotime($o['submitted_at'])),
                 'items'       => array_map(function ($i) {
                     return [
                         'name'  => $i['product_name'],
@@ -108,14 +114,13 @@ class Staff extends BaseController
                 'status'      => $order->status,
                 'note'        => $order->note ?? '',
                 'remindCount' => $order->remind_count ?? 0,
-                'submittedAt' => date('m-d H:i', strtotime($order->submitted_at)),
+                'submittedAt' => date('Y-m-d H:i:s', strtotime($order->submitted_at)),
                 'items'       => $items,
             ],
             'msg' => 'ok',
         ]);
     }
 
-    // BUG-02: 增加状态机校验 — confirm仅允许 status=0
     public function confirm()
     {
         $id = $this->request->param('id', 0);
@@ -136,7 +141,6 @@ class Staff extends BaseController
         return json(['code' => 0, 'data' => null, 'msg' => '已接单']);
     }
 
-    // BUG-02: 增加状态机校验 — done仅允许 status=1
     public function done(CardService $cardService)
     {
         $id = $this->request->param('id', 0);
@@ -160,7 +164,6 @@ class Staff extends BaseController
         ]);
     }
 
-    // BUG-02: 增加状态机校验 — cancel仅允许 status=0
     public function cancel()
     {
         $id = $this->request->param('id', 0);
diff --git a/app/service/OrderService.php b/app/service/OrderService.php
index d11b8f2..4e62fa1 100644
--- a/app/service/OrderService.php
+++ b/app/service/OrderService.php
@@ -79,7 +79,7 @@ class OrderService
                 'status'        => $o['status'],
                 'note'          => $o['note'] ?? '',
                 'remindCount'   => $o['remind_count'] ?? 0,
-                'submittedAt'   => date('m-d H:i', strtotime($o['submitted_at'])),
+                'submittedAt'   => date('Y-m-d H:i:s', strtotime($o['submitted_at'])),
                 'items'         => array_map(function ($i) {
                     return [
                         'name'  => $i['product_name'],